Frequently Asked Questions

Discover more about our software at Teachkloud and see how it will benefit you. Read our FAQs.

Frequently Asked Questions

This page is regularly updated. However, we recommend contacting us, to receive the most up to date information. Use the green live chat button (bottom of your screen) to talk to a our friendly staff.

Our normal intervals are either monthly or annually. If you require specific intervals, please contact us and we will do our best to support you. The cost of TeachKloud is dependent on the number of children that you have. There is no set-up or support fee.

You can have as many or as little child profiles on TeachKloud, as needed. However, we will always charge for a minimum of 5 child profiles.

There is no limit to the number of staff you can add.

To access the TeachKloud App, you will need an Android or Apple device with access to the Play Store or the Apple App Store. For the best user experience, Android tablets should be above an Android version 7 (with access to the Play Store), while iPad’s should be 2015 or above. Mid to high range Samsung, Lenovo tablets and iPads are highly rated by our customers.

Teachkloud is easy to set up. We provide training to help you get started, at a time that best suits you! You can also create a free trial account to get started immediately or book a no-commitment online call here!

Any records added to TeachKloud are securely stored on cloud-based servers, meaning that it takes very little memory.

You can archive a child after they have left. This means that you can keep their data and access it anytime you need to. When you archive a child profile, you are given a free space on your account to replace it with a new child profile. For subscription related question’s, please email for the latest update!

Yes! Plus, it’s free and available at a time that suits you. Book a demo for new customer’s here to see how it works.

Absolutely not! TeachKloud simply allows them to streamline processes and go paperless with less time spent on paperwork and more time doing what they love – educating and caring for young children! Book a demo to see how easy it is!

TeachKloud is designed to ensure confidentiality and integrity of our customers data. Our security controls include encrypting customer information stored at rest and when transmitted. Additionally, our Intrusion detection and prevention systems continuously keep a watchful eye on malicious actors and prevent unauthorised access to our systems. TeachKloud is one of the few childcare software in the world that is certified by external auditors regarding our security practices. Learn more here.


Yes, it’s really easy to book a no obligation online demo on a day and time that works best for you here.

Why TeachKloud?

Watch our intro video below but we’d love to meet you. Why not contact us to speak to a TeachKloud expert today?

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